Privacy Policy

“Ké Water Drinks SL” (Ké Water) recognizes the importance of protecting your personal data, whatever its nature, and we value, above all, honesty and transparency, so that we can build a solid and lasting relationship with our clients, based on trust and mutual benefit. Thus, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), Ké Water has developed a set of security measures aimed at protecting your data, which we reflect in our Privacy Policy .

The purpose of this Privacy Policy is to explain the personal data processing policy of Ké Water Drinks SL, since to make your purchase in our online store you must accept our Privacy Policy since it is essential and imperative to carry out the delivery of our products.

However, if you have any questions about this Policy, you can contact us at hello@kewaterdrinks.com .

  1. IDENTIFICATION OF THE COMPANY

1.1. This website and the corresponding Privacy Policy are managed by Ké Water Drinks SL with CIF: B10793209 and tax address at Partida Cap Negret 55A 1D, Altea, Alicante, 03590.

1.2. The moment you browse our website you will be accepting the terms described in this Privacy Policy.

  1. OUR PRINCIPLES

2.1. Respect for customer wishes

We respect the privacy and security of your personal data, which is why we ensure respect for the client's wishes and their autonomous, free and uncomplicated management of their privacy preferences. Therefore, and if you do not agree with any point mentioned in this Policy, you can, at any time, show your disagreement by contacting us through the email hello@kewaterdrinks.com. We will do our best to accommodate your wishes and respect your concerns.

2.2. Good practices

Ké Water Drinks SL, as controller of your personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Spain correctly and legally in accordance with good practices.

2.4. strict necessity

No processing of data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which they were collected and/or processed.

  1. COLLECTION AND PROCESSING OF PERSONAL DATA

3.1. The personal data collected and processed by Ké Water Drinks SL are only those that are voluntarily, expressly and unequivocally placed in the forms on this website.

3.2. The personal data collected are: name, sex, date of birth, email, telephone number, address, NIF.

  1. PURPOSE OF THE PROCESSING OF PERSONAL DATA

4.1. Your personal data is collected and processed by Ké Water Drinks SL only for purposes strictly related to the use of this website, its associated services and the sale of products, management and improvement of the Loyalty Program, direct marketing and customer support management. customer.

4.2.Ké Water Drinks SL always seeks to maintain the relationship with its client and provide them with the appropriate benefits, information and relevant content related to our Ké Water brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be further processed in a way that is incompatible with them. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.

4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you make a purchase on this website, we collect your personal data (for example, email address, delivery address, credit card number and telephone number) on the purchase form, solely for the purpose of selling, collecting and transport the products requested by you;
b) when you request assistance from the Customer Support service, we collect your personal data (for example, first and last name, email address) solely for the purpose of providing you with the relevant Customer Support services of the gutsycaptain.com online store for this website and to provide you with the assistance you have requested;
c) when you register, we collect your personal data (name, email address and address) to simplify the preparation of your future orders;
d) when you subscribe to our newsletter, we compile your email in order to offer you this service;
e) when you browse our website, we collect Cookies. Depending on the management you do of Cookies on our site and your interaction with us, we use certain information collected by Cookies in order to guarantee the proper functioning of the site, highlighting the correct display of content, to remind you of what you have in mind. your cart, registration data, to adapt the resolution of your screen, or to improve our offers, among others. This information includes registration data, location data, duration of your session, products you have selected, your equipment, your browser and your IP address. You can manage the consents related to cookies in the client area of ​​our website;
f) when you browse our website and later visit platforms where the advertising format exists (social networks, Google and other partners of these networks) you will be able to see our brand ads. We will also use your data to reach new potential customers who may be interested in our products.

4.4. When we collect data, we indicate the mandatory fields with asterisks, when the data in question is necessary to:

Enter into our contract with you (for example for the supply of products you purchased on our sites / apps).

Provide you with the service you requested (for example by sending you a newsletter); either

Respect legal requirements (for example, billing).

4.5. Your personal data may be provided to service providers of Ké Water Drinks SL for the purpose of providing services, to the judicial, tax and regulatory authorities in order to comply with legal requirements.

  1. CONSENT.

Respect for the client's wishes is one of the main concerns of Ké Water Drinks SL with regard to the processing of their personal data. Therefore, your explicit and unequivocal consent will be asked for all data processing that is not strictly necessary for the realization of that purpose in question, such as the provision of services and the shipment of purchased goods.

  1. YOUR RIGHTS

6.1. To exercise your right of access, rectification, deletion, forgetting or blocking of your personal data, you can send us a written communication through

hello@kewaterdrinks.com.

6.2. If you wish to stop receiving our direct marketing communications, you can, at any time, exercise your right to object to our processing of your personal data by sending an email to hola@kewaterdrinks.com.

  1. SECURITY

7.1 Ké Water Drinks SL uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. In addition, we contractually require that trusted third-party entities that process your personal data for us do the same.

7.2. However, Ké Water Drinks SL cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. For this reason, we recommend that your computer be equipped with software devices that protect it from the transmission and reception of data (such as updated antivirus systems) and that your browser take appropriate measures to guarantee the security of data transmission (such as a firewall). and antispam filters).

  1. RETENTION AND PROCESSING PERIOD

8.1. Your data is kept at Ké Water Drinks SL for the purposes described here for the time necessary for the aforementioned purposes, except if the personal data in question are necessary to verify compliance with obligations, as long as the prescription period of the corresponding rights does not expire. or if there is a longer data retention period imposed by law.

8.2. When your personal data is no longer needed it will be removed from our systems and records or kept anonymous so that you cannot be identified from it.